99tk Terms and Conditions

These terms and conditions ("Terms") are a legally binding agreement applicable to users of the 99tk website and services ("Platform"). Creating an account on the Platform or using any service means you fully agree to these Terms.

The following words are used with specific meanings in this document:

• "Platform" — The 99tk website (99tk.cam), its mobile version, and all associated services.
• "User" or "You" — Any person who has registered on the Platform or is using its services.
• "Account" — A user's personal registered profile on the Platform.
• "Funds" — Money deposited into or earned within the account.
• "Bonus" — Any promotional offer or reward provided by the Platform.

Registration Eligibility Requirements

To create an account on the Platform, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age.
• You must reside in a jurisdiction where the use of online gaming services is not legally prohibited.
• You are entitled to open only one account in your own name — opening multiple accounts is strictly prohibited.
• Information provided at the time of registration must be true, complete, and up to date.
• The account must be for your own personal use — it may not be opened on behalf of another person or for commercial purposes.

Identity Verification (KYC)

99tk reserves the right to verify a user's identity at any time. You may be asked to submit a National Identity Card (NID), passport, or driving licence. Failure to complete verification may result in the account being temporarily restricted.

Password and Login

It is your responsibility to ensure the security of your account. Please follow the rules below:

• Keep your password strong and unique, and do not share it with any third party.
• If you notice any unauthorised access or suspicious activity on your account, notify the support team immediately.
• You may not allow anyone else to use your account.
• You are responsible for all activities carried out using your login credentials.

Deposit Rules

The following rules apply when depositing funds into 99tk:

• The minimum deposit amount is ৳100 (one hundred taka) — across all payment methods.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds are only accepted from an account registered in your own name.
• Deposits made through third parties are strictly prohibited.

Withdrawal Rules

The following conditions apply when withdrawing funds:

• The minimum withdrawal amount is ৳1,000 (one thousand taka).
• Withdrawals are generally processed within 5 to 30 minutes.
• Withdrawals are only possible via the same payment method used for the deposit.
• Withdrawals may be delayed or suspended if identity verification has not been completed.
• The applicable wagering requirements must be met before bonus funds can be withdrawn.
• If money laundering or fraud is suspected, a withdrawal may be held pending investigation.

Welcome Bonus Terms

The 99tk welcome bonus is a 100% bonus on the first deposit, up to a maximum of ৳20,000. By claiming this bonus, the following terms will apply:

• To withdraw the bonus, a wagering requirement of 20 times (20x) the total bonus amount must be met.
• There will be a specific time limit to complete the wagering, which will be communicated after the bonus is activated.
• Not all games may contribute equally to bonus wagering.
• An account will receive the welcome bonus only once.

General Bonus Policy

99tk offers various promotional offers from time to time. Please keep the following in mind:

• Each bonus offer has its own terms and conditions, which will be communicated at the time the offer is received.
• Misuse or attempted manipulation of bonuses may result in account closure.
• 99tk reserves the right to modify or cancel any bonus promotion.
• Real deposited funds are used first before bonus funds are applied.

List of Prohibited Actions

The following activities are strictly prohibited on the Platform:

• Operating or creating multiple accounts.
• Money laundering or any illegal financial transactions.
• Exploiting any bugs or flaws in the Platform's software or systems for unfair advantage.
• Playing games using bots, automated software, or artificial intelligence.
• Colluding with other users to attempt to influence game outcomes.
• Creating an account using false information or another person's identity.
• Bonus abuse — that is, misusing bonuses through multiple accounts.
• Any hacking or cyber attack against the Platform's infrastructure.

General Gaming Rules

The following rules apply to all games and betting activities on the Platform:

• Each game has its own rules, which are available before the game begins.
• If a game is interrupted due to a technical error, 99tk will provide an appropriate resolution.
• In sports betting, the option to cancel a bet before the outcome is determined may be available in certain markets.
• 99tk is not responsible for losses caused by internet disconnection.
• In live casino games, the dealer's decisions and the game software's results are final.

Winnings

What you need to know about winning in games:

• Game results are determined by the software of each game provider (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.).
• Winnings will be credited directly to your 99tk account.
• Identity verification may be mandatory for unusually large prizes.

Limitation of Responsibility

99tk accepts no liability in the following circumstances:

• Losses caused by internet service disruption or instability.
• Losses resulting from a user's own negligence or from sharing their password with a third party.
• Delays or errors caused by third-party software or payment gateways.
• Service disruption due to natural disasters, cyber attacks, or other unforeseeable circumstances.
• Any financial loss arising from gaming — the user bears the risk of play themselves.

Reasons for Account Suspension

99tk may temporarily or permanently suspend or close a user's account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If the user fails to cooperate with identity verification.
• If evidence of fraud, deception, or illegal activity is found.
• If money laundering through the account is suspected.
• If the user themselves requests limits under the responsible gaming policy.

Voluntary Account Closure

Users may also request to close their account at any time. To make a request, contact our support team via 24/7 live chat or email. Any remaining funds in your account (if applicable and withdrawable) will be returned before the account is closed.

Use of Personal Information

Protecting your personal information is very important to us. To learn more about how we collect and use your data, please read our Privacy Policy page. In brief:

• Your information is used solely for the purposes of providing services, identity verification, and security.
• Personal information is not sold to third parties without your consent.
• Information may be shared with relevant authorities where required by legal obligation.
• All data is stored with SSL encryption and modern security measures.

Right to Amend Terms and Conditions

99tk reserves the right to partially or fully amend these terms and conditions at any time. Users will be notified of changes via an update on this page or through email notice. Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.

Therefore, it is recommended that you review this page regularly.

Complaint Resolution Process

For any questions, complaints, or disputes regarding these terms and conditions, please take the following steps:

1. First, contact our support team directly via 24/7 live chat.
2. For complex matters, send a detailed complaint by email: [email protected]
3. Once a complaint is received, an investigation will be initiated as promptly as possible.
4. The relevant account may be restricted until the dispute is fully resolved.

Our support team provides service in Bengali and is always ready to answer any of your questions.