Play responsibly, enjoy safely
99tk believes entertainment is meaningful only when it is enjoyed in a controlled and mindful way. Follow our responsible gaming guidelines and stay protected.
What is responsible gaming?
Online betting and casino gaming can be an enjoyable form of entertainment, but keeping it within healthy limits is the essence of responsible gaming.
Responsible gaming means keeping entertainment as entertainment. At 99tk, we want every user to play with enjoyment, but never do anything that has a negative impact on your personal, family, or financial life.
Betting or casino gaming should never be seen as a source of income. It is purely a recreational activity. With the right mindset and control, you can enjoy 99tk over the long term.
- Play for entertainment, not to earn money
- Only bet with money you can afford to lose
- Do not force yourself to play just to recover lost money
- Play in control, not out of habit
- Set your own limits on time and money
and above only
Our Commitment
99tk is committed to protecting every player. We make sure that on our platform:
- Access by minors is strictly prohibited
- Voluntary self-exclusion is available
- Deposit and betting limits can be set easily
- 24/7 support in Bengali is available
- Fair play and SSL encryption are ensured
Our protection tools
99tk gives you several practical tools to keep your gaming habits in check.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. You cannot deposit beyond this limit. The minimum deposit is ৳100 — but you can set your own upper limit.
Self-Exclusion
If you feel your gaming habits are getting out of control, block yourself from your account temporarily or for a longer period. When self-exclusion is active, you will not be able to log in.
Time-Out Feature
Pause your account for a set period (24 hours, 7 days, or 30 days). While a time-out is active, betting or depositing will not be possible.
Betting Limit
Set an upper limit on how much you bet within a given period. This will keep you from over-betting and help you stay within your budget.
Activity History
View your complete betting history, deposit, and withdrawal records at any time. Analyse your own habits and make decisions as needed.
Direct Support
Contact our Bengali 24/7 live chat support for any concern. Our team will assist you with care and sensitivity.
Recognise the warning signs
Problem gambling often develops gradually. Be alert if you notice the following signs.
Playing repeatedly to recover lost money
Placing more bets to cover losses is a dangerous pattern.
Betting with money meant for essential expenses
Using money meant for food, rent, or medical care for betting is a serious warning sign.
Lying or hiding about gambling
Keeping your betting activity secret from family or friends is concerning.
Unable to stop
Repeatedly failing to reduce or stop betting.
Borrowing money to gamble
Taking loans from friends, family, or financial institutions to continue betting.
Playing to relieve stress or frustration
Betting to forget anxiety or emotional pain.
Check yourself
Think about these questions to assess your own gaming habits.
Self-Assessment Questionnaire
If the answer to any of the questions below is "yes", please contact support:
- Do you spend more than your planned budget on betting?
- Is betting taking time away from your family or work?
- Do you feel frustrated or angry after a loss?
- Have you tried to cut down on gambling but been unable to?
- Is betting affecting your sleep or eating?
- Have you lied to people you know about your betting?
If you feel you have a problem, contact our 24/7 live chat right away.
Ways to stay in control
A few simple habits will keep you in control as a responsible player at all times.
Set a budget
Decide how much you will spend before you start betting. This budget should be an amount that, even if lost, will not affect your daily life. Start from ৳100.
Set a time limit
Decide in advance how long you will bet each day. Use an alarm or timer. Activate the time-out feature to take regular breaks.
Never "chase"
Placing more bets after a loss to try to recover what you lost is called "chasing". Avoid this temptation and accept losses naturally.
Take regular breaks
Take a break after playing for a long time. Spend time with family, exercise, or give time to other hobbies. Maintain balance.
99tk's commitment
We do not only think about profit — protecting our players is our highest priority.
Protection of minors
99tk strictly ensures that only those aged 21 or above can open an account and place bets on the platform. Age verification at the time of account creation is mandatory.
- Age verification process at registration
- Identity document verification (where applicable)
- Account suspended if a user is suspected to be underage
- Protection guidelines for parents
Fair and transparent gaming
All games on our platform are run in accordance with fair play principles. Your data and financial information are fully protected through SSL encryption.
- Secure and encrypted transactions
- Transparent bonus terms and conditions (20x wagering)
- Fast withdrawals — in 5-30 minutes
- Minimum withdrawal ৳1,000
Support for problem gamblers
If anyone feels their betting habits are getting out of control, 99tk is ready to help directly. Our support team will assist with complete confidentiality.
- 24/7 live chat support in Bengali
- Confidential and compassionate service
- Quick self-exclusion activation
- Referral to professional support organisations
Mental health awareness
Betting problems are a mental health issue. 99tk takes this seriously and encourages players to seek professional help when needed. There is no shame in it.
- Gambling addiction is a treatable condition
- Seeking help is a sign of courage
- Talk openly with family and friends
- Seek counselling if needed
Contact us for help
If you are having a problem, do not face it alone. Our support team is always by your side.
Live Chat Support
Talk to us on live chat in Bengali, 24 hours a day, 7 days a week. You can get help with any responsible gaming matter.
Account Protection
Let us know via live chat to activate self-exclusion or time-out. We will take action immediately.
Frequently Asked Questions
Find answers to common questions about responsible gaming here.
Enjoy 99tk safely
Play responsibly and enjoy cricket betting, slots, and live casino. Whatever the issue, we are always here for you.