99tk Privacy Policy
Your personal information is completely safe with us. Read this policy for full details on how we collect, use, and protect your data.
99tk ("we", "us", or "platform") provides a trusted online casino and betting service for users in Bangladesh. This privacy policy will clearly explain how 99tk collects your personal information, what purposes it is used for, and what steps we take to ensure the security of your data.
By using our platform, you agree to the terms described in this privacy policy. We may update this policy from time to time, and we will notify you accordingly when we do.
What Information We Collect
We collect various types of information during registration and use of the 99tk platform. This information is used to manage your account and improve the quality of our service.
1.1 Personally Identifiable Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport details (where applicable)
- Residential address
1.2 Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
- Relevant bank account details
- Deposit and withdrawal history
1.3 Technical Information
- IP address and device information
- Browser type and operating system
- Cookie and session data
- Time spent on the site and browsing behavior
1.4 Gaming Activity Information
- Betting history and amounts
- Preferred games and bonus usage records
- Login and logout timestamps
Purpose of Using Your Information
99tk uses your information only for legitimate and clearly defined reasons. We process your information for the following purposes:
2.1 Account Management
Your information is used to create and manage your 99tk account, verify your identity, and ensure secure login. Users under 21 are not permitted to open an account — identity information is essential for this age verification process.
2.2 Financial Transaction Processing
Financial information is used to keep deposit and withdrawal processes smooth and secure. All transactions via bKash, Nagad, Rocket, and Upay are verified and recorded.
2.3 Customer Support
Our 24/7 Bengali live chat support team uses your account information to resolve your issues quickly. This is essential for maintaining service quality.
2.4 Fraud Prevention and Security
Technical information is analyzed to detect suspicious activity and protect your account from unauthorized access. We keep your data secure through SSL encryption and modern security measures.
2.5 Ensuring Responsible Gaming
By monitoring gaming behavior, we maintain a responsible gaming environment. If a concerning change is observed in a user's gaming habits, we take steps to provide support.
2.6 Platform Improvement
Anonymized analytical data is used to improve the user experience and add new features.
Sharing Information with Third Parties
99tk never sells your personal information or transfers it to advertisers. However, limited information may be shared with third parties in specific circumstances:
3.1 Payment Processors
Necessary financial information is shared with the relevant payment service providers to complete bKash, Nagad, Rocket, Upay, and bank transactions. This information is used solely for transaction processing.
3.2 Technology Service Providers
Trusted organizations that help operate the platform's technical services may access limited information under strict confidentiality agreements.
3.3 Legal Obligations
Information may be disclosed in response to applicable laws in Bangladesh, judicial orders, or valid requests from government authorities. In such cases, we seek legal advice and provide only the minimum information required.
3.4 Business Transfers
If ownership of 99tk changes for any reason, user information may form part of the related transaction. However, the obligations of this privacy policy will continue to apply.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the 99tk website to improve your experience. Cookies are small data files stored on your device.
4.1 Essential Cookies
These cookies are necessary for the basic functioning of the platform. They are used to maintain login sessions and ensure security. Disabling these cookies will prevent the platform from working properly.
4.2 Functional Cookies
These cookies help remember your preferences and settings, improving your experience on future visits.
4.3 Analytical Cookies
These cookies are used to collect anonymous statistics to assess website performance and understand user behavior. This information is aggregated and does not identify any individual.
You can disable cookies by changing your browser settings, but doing so may cause some platform features to stop working.
Data Security Measures
The security of your information is our highest priority. At 99tk, we follow industry-standard technologies and practices to ensure fair play and data protection.
- SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Secure Servers: Your information is stored in secure data centers.
- Access Controls: Only authorized personnel may access your information, and only for specific reasons.
- Regular Security Reviews: Regular security audits are conducted to identify and address potential vulnerabilities.
- Two-Factor Authentication: Two-factor authentication is available for additional account protection.
- Password Encryption: Your password is never stored in plain text — only an encrypted hash is used.
However, complete security on the internet can never be guaranteed. Your own precautions — such as using a strong password and not sharing your account with others — are equally important.
Data Retention Period
We retain your information only for as long as it is needed to fulfill the relevant purpose or to meet legal requirements.
- Active Accounts: All information is retained while the account remains active.
- Closed Accounts: Even after an account is closed, legal and financial records may be retained for a set period.
- Transaction Records: Financial transaction history is retained for the long term.
- Log Data: Technical logs are generally retained for a limited period.
After the set period, information is securely deleted or anonymized.
Your Rights
As a user of the 99tk platform, you have the following rights regarding your personal information:
7.1 Right to Access
You may request at any time to know what information we hold about you. We will provide a summary of your information within a reasonable timeframe.
7.2 Right to Correction
If any of your information is incorrect or incomplete, you may request a correction. You can also update certain information yourself in the account profile section.
7.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained for legal, financial, or security reasons.
7.4 Right to Object to Processing
You may object to your information being used for certain purposes, particularly in relation to marketing communications.
7.5 Data Portability
In certain circumstances, you may request to receive your information in a structured and common format.
To exercise any of the above rights, please contact us. We will process your request as quickly as possible.
Protection of Minors' Information
99tk is exclusively for adults — this platform is only for users aged 21 and above. We do not knowingly collect or process the personal information of any minor.
Age is verified at the time of registration, and if an account holder is identified as being under 21, their account will be closed immediately and any collected information will be deleted.
If you believe a minor has registered on our platform, please notify our support team immediately.
Changes to the Privacy Policy
99tk reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- A notice will be published in a prominent place on the website.
- A notification may be sent to your registered email address.
- You will be asked to review the updated policy at your next login.
Continued use of the platform after an update will be taken as your agreement to the new policy. We therefore recommend reviewing this page regularly.
The date of each update will be clearly stated at the top of the page in the "Last Updated" section.
Privacy Contact
If you have any questions or concerns about this privacy policy, please contact us. Our support team is available 24/7 to assist you in Bengali.
[email protected]You can also reach us instantly via live chat.